Nice location, room was very clean. We had a fan, although we prefer airconditioning. We liked the small coffee corner in the room. There was some usefull extra storage room for clothes. A bonus point: we forgot our Tony Chocolonely in the fridge, after a call, the personnel put it aside and we could still pick it up at the reception.
Thomas
marraskuu 2023
The room was nice and spacious with an enormous bed!! A kettle, an iron and board were great to have. The bathroom was super modern and exceptionally clean with a wonderful shower! Towels were changed every day which I wasn't expecting. The number 14 tram was great for us. A 30 second walk to the stop and we were in the centre of the city within 10 minutes.
Cathryn
helmikuu 2025
Great location , clean and comfortable. Great value for money.
Helen
toukokuu 2024
This was our third stay at this location. We like it in particular because of the staff. They are all incredibly helpful and friendly. Also the location, it's a nice and quiet part of the city and it's easy to get to other parts of the city. There are numerous fun things to do and locally-owned establishments nearby. This time, my husband's sister accompanied us to help celebrate his 70th birthday. She had a minor problem with the plumbing in her room, but as soon as we informed him and he could, Jeremy put her in a new room (which we really appreciated).
Alexandra
lokakuu 2024
This is our 2nd stay at the Lancaster, that firstly should highlight how nice it is. The location is perfect for those who want to be close enough to experience Amsterdam but enough removed to relax. There is a tram stop close by so once your feet get tired, it's just a quick hop on the tram. the staff are great and always willing to help, reception staff are especially helpful. There is a turndown service every 3 days, but we had our room tidied for us 3 of the 4 days we were there. the checkout time is 12pm which is great for those leaving, and they have baggage storage for those on a later flight home.
Michael
joulukuu 2024
Staff, location
Jacqueline
elokuu 2024
Great location. Absolutely loved the staff. Pretty modest, but tasty breakfast. Super fast check-in and check-out processes. You can also do that yourself. Room has coffee machine, kettle with tea selection, iron and ironing board already in the room, so you don’t need to get it from the staff.
Olеna
joulukuu 2024
The location of this hotel was pretty ideal. It was just outside of the core of Amsterdam but still walkable (about a 20 minute walk to the heart) and very close to transit options. We didnt discover until our last day that it is also across the street from a bird sanctuary including a flock of flamingos. There were plenty of food options nearby and grocery stores. The staff were very helpful. The hotel was also very clean and our room was in great condition when we arrived.
Ashley
lokakuu 2024
The bed was comfortable. The breakfast was excellent with lots of choices. Staff were friendly, however rather young and didn’t really seem to have an idea about how to receive guests. (See below) After arriving too early to get into our room, we went off for a coffee nearby, the bar in the hotel is fully equipped but ‘never opens’ as we were told by the staff. A real shame cos it would be a great place to hang out in. When we got back to the hotel, after acknowledging the reception staff, we sat in the lobby. After sitting there for about 1/2 hour, I asked ‘you’ll tell us when our room is ready right?’ The response was, oh let me check and sure enough our room had been ready for some time. They just didn’t bother to check until I asked.
Susanne
marraskuu 2024
The location was fantastic. Great place for breakfast 2 doors up from the hotel. Tram stop a 2min walk away. Zoo across the road. 4 person room actually had beds for 4 people, not a bed + a sofa bed, which was great. 2 of the staff who we had direct contact with were very friendly and helpful.
Sara
lokakuu 2024