The Lancaster Hotel Amsterdam

Nice location, room was very clean. We had a fan, although we prefer airconditioning. We liked the small coffee corner in the room. There was some usefull extra storage room for clothes. A bonus point: we forgot our Tony Chocolonely in the fridge, after a call, the personnel put it aside and we could still pick it up at the reception.

Great location , clean and comfortable. Great value for money.

This is our 2nd stay at the Lancaster, that firstly should highlight how nice it is. The location is perfect for those who want to be close enough to experience Amsterdam but enough removed to relax. There is a tram stop close by so once your feet get tired, it's just a quick hop on the tram. the staff are great and always willing to help, reception staff are especially helpful. There is a turndown service every 3 days, but we had our room tidied for us 3 of the 4 days we were there. the checkout time is 12pm which is great for those leaving, and they have baggage storage for those on a later flight home.

Great location. Absolutely loved the staff. Pretty modest, but tasty breakfast. Super fast check-in and check-out processes. You can also do that yourself. Room has coffee machine, kettle with tea selection, iron and ironing board already in the room, so you don’t need to get it from the staff.

The bed was comfortable. The breakfast was excellent with lots of choices. Staff were friendly, however rather young and didn’t really seem to have an idea about how to receive guests. (See below) After arriving too early to get into our room, we went off for a coffee nearby, the bar in the hotel is fully equipped but ‘never opens’ as we were told by the staff. A real shame cos it would be a great place to hang out in. When we got back to the hotel, after acknowledging the reception staff, we sat in the lobby. After sitting there for about 1/2 hour, I asked ‘you’ll tell us when our room is ready right?’ The response was, oh let me check and sure enough our room had been ready for some time. They just didn’t bother to check until I asked.